Individuals currently receiving or supporting someone receiving Council Tax Reduction are being encouraged to provide their feedback on the proposed scheme. The consultation is particularly aimed at those on low incomes or receiving benefits.
As the new East Surrey Council prepares to launch, there is a need to consolidate the various Council Tax Reduction schemes currently managed by district and borough councils. This initiative seeks to create a unified system to support residents across the region.
To facilitate participation, residents throughout Surrey will be contacted directly via SMS and email using the secure GOV.UK Notify service. Communications received through this channel are genuine council notifications and should not be mistaken for spam. These messages will contain details about the consultation and instructions on how to contribute.
Feedback gathered during this consultation period will be carefully reviewed and considered before any final decisions are made regarding the scheme.
The survey is open until 3 December 2026. Further information and the survey can be accessed at www.surreylgrhub.gov.uk/ctrs-eastsurrey.
For ongoing updates on council and borough news, residents can also sign up for WhatsApp notifications and the Elmbridge Borough Council newsletter.
