During this year's Get Online Week, individuals in Brighton & Hove will benefit from a new suite of digital support resources. These resources are designed to simplify the process of getting online, build user confidence, and foster the development of new digital skills.
The updated resources include a comprehensive digital support directory, a new interactive map showcasing services across the city, and a printable guide to help residents locate local support networks. These tools consolidate information on digital drop-ins, one-to-one assistance, and digital skills courses offered by local organisations and community groups.
These initiatives are specifically tailored to assist residents in finding support that matches their individual needs, whether they are new to the internet, seeking to enhance their existing skills, or require help navigating online services. Evidence indicates that individuals on lower incomes, disabled people, older adults, and those from ethnic minority communities can face significant barriers to digital access.
Councillor Jacob Allen, Cabinet Member for Customer Services, Public Realm & Local Government, highlighted the ongoing challenge of digital exclusion. He stated, “Digital exclusion continues to affect many people. Whether it's keeping in touch with family, booking a doctor's appointment, applying for a job, managing money or simply finding information, digital skills can make a real difference to people's confidence, independence and wellbeing.”
Councillor Allen added, “We know that not everyone has had the same opportunities to get online, and for some people technology can feel overwhelming or out of reach. That's why these new resources are so important. They bring together practical, local support in one place, making it easier for people who want to find help that suits their needs.”
These new resources are part of a broader effort within Brighton & Hove to enhance digital inclusion and ensure more residents can experience the benefits of being online. Future developments are planned to include information on free internet access points and assistance with accessing digital devices.
The council encourages anyone seeking support with getting online or improving their digital skills to explore the new resources and find assistance available locally. Councillor Allen further commented, “What I love about this work is that it's about much more than technology. It's about helping people stay connected to friends and family, access support when they need it and feel part of their community. I would encourage anyone who feels they could benefit, or knows someone who might, to take a look and see what's available.”
