Wealden Council Achieves Top Rating for Landlord Services
Regulator of Social Housing awards highest C1 grade to Wealden District Council for its exemplary housing and tenant services.
By Natalie Osborne
••2 min read
AI
Generic image of a modern office workspace with a laptop and documents.
Wealden District Council has been awarded the highest possible grade, C1, by the Regulator of Social Housing, recognising its excellence in council landlord services across Sussex.
Wealden District Council has achieved the highest grading, C1, from the Regulator of Social Housing (RSH), positioning it among the top 20% of council landlords in England. This recognition follows a comprehensive five-month inspection where the council demonstrated strong performance across all four consumer standards.
Inspectors commended the council's deep understanding of its tenants and properties, highlighting its effective use of tenant feedback to enhance services. Key strengths identified include robust health and safety measures, effective tenant engagement, and a proactive approach to learning from complaints. The council was also praised for its ability to identify issues and implement solutions, ensuring tenants are treated with fairness and respect.
Further strengths noted were improvements in anti-social behaviour services, strong collaborative partnerships, and dedicated support to help tenants maintain their homes. This is complemented by a five-year programme focused on upgrading council housing stock.
“
"This is a tremendous achievement for Wealden. The top grading recognises the dedication of our housing team, who work hard every day to provide high-quality services, as well as the valuable contribution of tenants who share their views and help us improve."
“
"We are helping to keep homes safe, shape better services and ensure tenants are treated fairly and with respect. We are continuing to provide energy efficiency upgrades to hundreds of our tenants’ homes, lowering their energy bills and making them warmer as we enter colder months. We are also delivering much-needed council homes, supporting more people to have a safe, affordable place to call home."
“
"We are very proud of achieving this grading and remain committed to working with tenants, learning from their experiences and continuing to improve in the years ahead."
More information regarding the inspection findings is available on the Wealden District Council website.
